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Explainability & Auditing Overview

Explainability and auditing tools help you understand why products rank where they do, trace which rules applied, and audit changes to ensure transparency and accountability.

Overview

Marqo provides comprehensive explainability features that help you understand ranking decisions and audit merchandising changes. For each search query and collection page, you can see detailed explanations of why products appear in specific positions.

Result Cards

Configurable Fields

For each search result and collection page, product cards display configurable fields that you can customize:

  1. Navigate to a search query or collection page in the merchandising console
  2. View product cards showing search results
  3. Configure display fields: Choose which information to show on each card:
  4. Product title and image
  5. Price and availability
  6. Relevance score
  7. Applied merchandising rules
  8. Ranking factors
  9. Business metrics (margin, inventory, etc.)

Detailed Explanations

Click into any product card to see detailed explanations:

  1. Click on a product card in the results
  2. View detailed explanation showing:
  3. Why this product ranked in this position
  4. Which merchandising rules were applied
  5. How relevance score was calculated
  6. Which ranking factors influenced the position
  7. Historical performance for this product

Explainability Dashboard (Marqo Enterprise)

If you have Marqo Enterprise enabled, you have access to a comprehensive explainability dashboard that provides:

  • Aggregate insights: Understand ranking patterns across all searches and collections
  • Rule impact analysis: See how different merchandising rules affect rankings
  • Model insights: View feature importance and drift detection
  • Change logs: Track who changed what, when, and the impact
  • Debug tools: Reproduce user sessions and queries at specific points in time

Key Capabilities

Explainability features enable you to:

  • Result Explanations: Understand why products ranked in specific positions
  • Rule Trace: See which rules applied and in what order
  • Model Insight: View feature importance and drift detection (Enterprise)
  • Change Logs: Track who changed what, when, and the impact

When to Use

Use explainability when you need to:

  • Understand ranking decisions
  • Debug unexpected results
  • Audit merchandising changes
  • Ensure compliance and accountability
  • Improve rule effectiveness